Yardrat Shop · International guide

International orders,
made clear.

Your guide to pre-orders, payments and delivery, so you know what to expect before choosing your next piece.

Where we deliver

We deliver to the European Union, United Kingdom, United States, Canada and Australia. Shipping is included, with special forwarding costs for the Balearic and Canary Islands as explained below.

Shipping & taxes

European Union

Shipping, taxes and import duties are included for EU deliveries, except the island forwarding costs explained below.

Shipping included

United Kingdom

Import taxes and duties may be payable on arrival. Please contact us before ordering if you need clarification about UK import charges.

Shipping & taxes included

United States & Canada

Shipping, taxes and import duties are included in the price for deliveries to these destinations.

Shipping & taxes included

Australia

Shipping, taxes and import duties are included in the price for deliveries to Australia.

Choose your version or scale and check the full item price before placing your order. If you are unsure about your destination, ask our team before ordering.

How pre-orders work

  1. Choose your piece and version. Check the product details, availability, full price and estimated release date.
  2. Choose how to pay. Where a deposit is available, the product page shows the deposit amount and remaining balance. The options and percentage depend on the item.
  3. Complete the balance when notified. When your piece is available and the balance is due, we will email you the outstanding amount and payment instructions. We then continue with the preparation of your shipment.

Your deposit is part of the total item price. It is an initial payment towards your order, not an additional fee or the full price of the piece.

From the studio to your collection

Most products are dispatched from Asia, where our manufacturers and logistics centres are located. Check the availability and dispatch information on each listing.

Estimated release date
The manufacturer's production estimate. It can change and is not the date your parcel will arrive.
Shipping and delivery
Transport depends on the piece, its size, its weight and its destination. Large resin statues are generally transported by sea.
Tracking updates
Tracking can remain unchanged during part of an international journey, particularly before the parcel enters the local delivery network.

A few useful answers

What do the availability labels mean?
Preorder
Available to reserve before release.
En stock EU
Listed as in stock in the European Union.
En stock China
Listed as in stock in China.
Agotado
Currently sold out.
Which currency and payment methods can I use?

Use the store's currency selector to see the available currencies. Check the final amount and currency at checkout before confirming payment. The payment methods available for your order are shown at checkout.

Can I change or cancel an order?

Contact us as soon as possible. Changes depend on the stage of preparation or shipping. Cancellations and returns are handled under the conditions applicable to your purchase and your statutory consumer rights.

What if something arrives damaged or a part is missing?

Contact us with your order number. Photos of the piece, its packaging and the parts received help us review the issue. An unboxing video can also be helpful; not having a video does not, by itself, remove your statutory rights.

Can I use the store if I do not speak Spanish?

Product pages and checkout currently appear in Spanish. Your browser's translation feature can help you browse. If you need help understanding a listing or reservation, send us the product link before ordering.

Questions before you order?

Send us the product link and your delivery country. For an existing order, include your order number so we can find it.

This guide summarises our buying information. Please also read the Terms and conditions (Spanish) and the details of your chosen product before placing an order.